Our logistics are automatically assigned based on your region and delivery efficiency, so we do not typically support choosing a courier or requesting a fixed delivery time.

However, if you wish to arrange your own courier (e.g. SF Express, Lalamove) or send a courier to collect your order from our warehouse, we’re happy to assist—provided it is arranged during our opening days (Sunday and Monday) and you contact us in advance to confirm the details.

For deliveries outside of Hong Kong, please contact us first to ensure the selected courier allows liquid products and meets the necessary handling conditions.

EHD operates as an online-exclusive store and does not have a publicly accessible retail shop. However, if you wish to purchase or pick up products in person, our Hung Hom warehouse is available by appointment on Sundays or Mondays, and we can assist with pre-arranged product selection or collection during your visit.

All in-person visits must be booked in advance via our website or WhatsApp, so we can prepare accordingly.

The warehouse is a working space and not an open-door retail outlet, so advance booking is required.