Shipping

Hong Kong

**HongKong Post Office going to stop supporting Smart Post, Smart Post will be removed after 18/7/2021
 

HongKong Post - "Smart Post"

  • HKD$22 shipping fee per order.

  • Purchased HKD$350 Free shipping.

  • Provide online tracking via email/SMS.

  • Maximum 2 KG ( If over 2KG, will deliver your order via SF Express without informing you )

  • "Smart Post" only provides basic mail tracking function, ready to post, posted, and deliver success/unsuccessful tracking data.

  • Only one-time delivery service. If the delivery is not picked up, your order will be sent to the nearest post office and you need to go to the post office to pick it up.

  • If the delivery is unsuccessful, you will receive an email or SMS notification from Hongkong Post. After verification, you need to obtain the pickup(collection) code and use the pickup(collection)code for pickup.

  • If the delivery is unsuccessful, we (EHD) will notify you via WhatsApp or email to remind you to check the email or SMS sent by Hongkong Post.

***Please ensure that the mobile number/email provided is correct.

HongKong Post Counter Collection Service -

  • Enter any of the post offices (except mobile post offices) for pick-up by the addressee on the shipping address Bar.

  • The designated post office will require the reference code when ( the reference code included in the SMS/email).

***Please ensure that the mobile number/email provided is correct.

 

Post Office Address:

https://www.hongkongpost.hk/tc/sending_mail/local/lcp/group/index.html

SF Express -

  • HKD$30 shipping fees per order.

  • Purchased HKD$350 Free shipping.

  • Provide an online tracking code. (Via email or SMS/Call by SF Express )

  • The staff of SF Express may open the packing for inspection. When you receive the package, it might have been opened without re-sealing it. 

***Please ensure that the mobile number/email provided is correct.

***If the address provided is incorrect, your order (parcel) will be returned. There will be no refund. It Will be sent again once resubmit the correct address and re-pay the full postage.