Mainland China
SF Express
Notice:
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All orders in mainland China will be charged an HKD80 shipping fee
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For any order sent to mainland China, identification (ID) documents and receipts must be uploaded to SF Express.
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Due to the General Administration of Customs of the People's Republic of China restrictions, each package cannot exceed RMB 800. If it exceeds RMB 800, it will be sent in separate packages. Recipient/telephone number/name/certificate number/address, one of which is the same, can only be collected once a day, if it exceeds RMB 1600, it will be sent in three days, and so on.
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If the order is paid, contact us to send the ID document to us for uploading, or wait for the SF Express tracking number, once we send you the tracking number and the order separate receipts, you can upload the identification document and receipt yourself.
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SF Express tracking number and upload link will be sent via email.
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If any address and identification documents are incorrect, your order will be returned to us. Resend and refunds will not be issued. If you want to resend your order, you need to re-upload the correct ID card/provide the valid address and pay the total shipping fee for the resent.
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Orders shipped to mainland China may be subject to import duties imposed by the General Administration of Customs of the People's Republic of China ranging from 13% to 60%. Skin products and Hair products are 25%. The tax is paid by the customer, and SF Express pays it on behalf of the customer first and then pays to the SF staff when you receive the order.
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If the unpaid tax or any cause the order return to us, we will not refund. If you want to resend your order, you need to upload the correct ID card again and pay the total shipping fee for the resent.
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All flammable items compressed canned sprays, hair dyes, vitamins, etc., cannot be shipped to mainland China. You can check with us before placing an order or check with the Chinese General Administration of Customs of the People's Republic of China. If you order a prohibited product by mistake, we will email and contact and refund you instantly.